Are you a self-motivated administrative individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you!
Optimum Recruitment Group are proud to be working exclusively with a brilliant business based in Wetherby who are currently recruiting for a Customer Support Administrator to join the team, for 12 months to cover a maternity leave requirement (with potential to go permanent).
Your primary objective will be working within the commercial administration team providing all-round administrative and customer support to the activities of the commercial teams.
You will:
- Provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods
- Proactively support and embed a generative safety culture.
- Enter enquiries and bookings onto WS5 system.
- Enter data and provide quotations from WS5 for the commercial team.
- Produce reports and correspondence as and when requested by customers and the commercial team.
- Ensure job completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required.
- Ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required.
- Ensure internal transactions are processed on a regular basis.
- Ensure correct procedures are always followed.
- Carry out incidental office duties.
- Undertaking specific projects if required.
- Any other reasonable duties as and when required.
To be successful in this role, you need to be able to demonstrate the following skills and experience:
- Demonstrable administration experience.
- Excellent communication skills.
- Strong computer-based skills and operating systems including Microsoft Excel, Word and Outlook.
- Ability to focus on detail and complete administrative duties to tight deadlines.
- Experience of and ability to work in a methodical, organised and systematic manner.
- Skilled in working within deadlines whilst being flexible and confidently prioritising tasks.
Salary up to £26k dependant on skills and experiences plus a generous benefits package and a clearly defined hybrid policy.