Optimum Recruitment Group are proud to be working with a well established and successful travel business based in central York, who are looking to appoint an Administrator to the team.
In this role you would provide day to day administration support and assistance to the Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable managers to deliver customer excellence.
Your key responsibilities would be:
- To act as day-to-day office contact for the management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution.
- To organise and coordinate events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events.
- To update and maintain the guidelines, manuals and documents on to the Management Information System.
- To support with allocation of meet and greets at departure locations.
- Assisting with the production of reports.
- To book and amend accommodation as required liaising with suppliers and internal departments.
- To provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities.
- Ordering of supplies.
- Administration of the Manager Ambassador incentive scheme.
- Administrative support for Managers visa applications.
- Provide support and advice to Managers whilst on tour.
- Processing of feedback and ensuring it is cascaded to relevant departments.
To be successful in this role you need to be able to demonstrate the following skills and experiences:
- Proven administration experience.
- Ability to work under pressure to meet deadlines with strong attention to detail and accuracy.
- Able to manage multiple conflicting priorities.
- Excellent IT skills, including main Microsoft software (Word / Excel / Outlook / PowerPoint etc.).
- Excellent verbal and written communication skills.
- Customer focused mind set.
- Flexible and adaptable to change.
- Confident self-starter who is able to work in a fast-moving environment.
- Comfortable liaising with strong personalities.
- A professional and clear telephone manner.
Salary up to c£23,000 plus benefits. This is a full time, office-based role based in York near the train station. Hours are Monday to Friday 9.00am - 5.30pm and 1 in 3 Saturday’s. You may also be expected to work some Bank Holidays.